I successfully built and scaled a high-performing SDET team from the ground up. By defining clear roles, recruiting top talent, and fostering a growth-driven environment, I transformed the team's capacity to deliver high-quality, automated solutions. This initiative not only strengthened LeafLink’s testing foundation but also cultivated a culture of mentorship and continuous learning.

I led the complete redesign of LeafLink’s bug triage process, working closely with cross-functional teams. This streamlined approach reduced the bug lifecycle by 27%, improved issue prioritization, and ensured timely resolutions. The process became a model for faster decision-making and better product stability.

I championed an automation-first mindset throughout the company by introducing modern testing frameworks and processes. This effort significantly increased automation coverage, reduced manual testing dependencies, and accelerated CI/CD pipelines, enabling more efficient, confident software releases.

I successfully implemented TestRail across the organization, providing a centralized, transparent platform for test case management. This system improved cross-team collaboration, enhanced test coverage visibility, and streamlined test planning, tracking, and reporting processes.

I spearheaded the QA effort in validating complex, regulated financial workflows on the LeafLink Payments Platform. Working alongside product, engineering, and compliance teams, I ensured industry standards were met while minimizing production defects. This project showcased the power of seamless cross-functional collaboration in delivering reliable, high-quality solutions.